Call SBI, ICICI, Aadhaar & Family Back Home — From Anywhere
Prepaid credit from $5. About $0.08/min to Indian mobiles. No app needed, and your first call to an Indian mobile is free.
Built by Indian founders for the diaspora that still has to deal with Indian institutions.
The NRI Reality
SBI 1800 number won't connect
Indian bank toll-free numbers don't route from the US, UK, or UAE. The international NRI line is buried on page 4 of their site, and your roaming carrier wants ₹400/min to dial it.
Aadhaar / passport runaround
Document mismatch flagged. UIDAI 1947 needs a callback to a +91 number. Your only options were WhatsApp (doesn't work for landlines) or calling collect from a hotel ($8/min).
Parents won't use WhatsApp
Your dad has the same Nokia he's had for 12 years. He doesn't want WhatsApp video calls. He wants the phone to ring. VoixCall calls his actual landline.
Real NRI Scenarios
NRE / NRO account issues
Wire transfer pending, KYC document rejected, debit card blocked. SBI, ICICI, HDFC all have separate +91 international NRI lines that toll-free domestic numbers won't reach. VoixCall dials them at about $0.11/min, no roaming.
Aadhaar, PAN, passport renewals
Passport Seva Kendra, Income Tax helpdesk and other offices that publish a full +91 number can be dialed at standard +91 rates. Short codes such as UIDAI's 1947 don't work from abroad. Especially useful when an online portal rejects your application and the only "help" is a phone number.
Property, legal, hospital coordination
Builder updates on your flat in Pune, lawyer on a property dispute, hospital coordinating your parent's discharge. Calls that need to happen during Indian business hours, from your timezone, at a price that lets you stay on the phone as long as needed.
Family who won't switch to WhatsApp
Your parents, grandparents, your nani's neighbour — they answer landlines. VoixCall dials BSNL, Airtel and Jio landlines and mobiles in India at about $0.08–$0.11/min. They don't need an app or internet to answer.
NRI Math
A 30-minute call to your bank in Mumbai: $30–120 on roaming, ~$3.33 on VoixCall if it connects.
Calls to India don't always connect
Many attempts to India don't go through the first time, so you may need to try more than once. An attempt that doesn't connect isn't charged. Calls also won't show an Indian caller ID, so the person may not recognize the number.
Use your free first call to an Indian mobile to see how it works for you before you buy credit. If a call is urgent, have another way to reach them.
Common Questions
Can I call SBI / ICICI / HDFC customer care from abroad? +
Usually, if you use the right number. Most Indian banks publish a separate +91 international support number for NRI account holders — the standard 1800 / 1860 toll-free numbers don't connect from outside India. With VoixCall you dial the +91 international line directly from your browser at about $0.11/min. Not every attempt connects, so you may need to try more than once. We're building dedicated pages with the right international number for major Indian banks.
Can I pay with UPI or Razorpay from abroad? +
It depends on your device's time zone. Credit is priced in USD and starts at $5. If your device is set to India time, checkout is in rupees through Razorpay with UPI, netbanking and wallets, and $5 comes to about ₹490 with the gateway fee at the day's exchange rate. Anywhere else, checkout is in USD by card and your bank may convert it. A gateway fee of about 2.4% is added at checkout, and you see the exact total before you pay.
Is VoIP legal in India? +
Outbound VoIP calling from India to international numbers (and vice versa) is legal under TRAI regulations. The restriction is that VoIP-to-PSTN within India routed through unlicensed gateways is not permitted. VoixCall calls international landlines and mobiles — fully compliant for NRI use cases like calling family back in India from abroad, or calling Indian institutions while overseas.
Can I call Aadhaar enrolment centres or passport offices? +
Only if the office publishes a full +91 number. Short codes such as the UIDAI helpline (1947) and toll-free numbers don't work from abroad. Where there's a full +91 landline, such as at a Passport Seva Kendra or many government offices, you can dial it at standard +91 rates, though not every attempt connects. Especially useful for NRIs handling document renewals, mismatched Aadhaar details, or PCC (police clearance certificate) follow-ups remotely.
Can my parents / family answer on a regular phone? +
Yes, when the call connects. VoixCall calls real Indian phone numbers, landline or mobile, and your parents pick up on whatever phone they have. They don't need WhatsApp, internet or an app. Many attempts to India don't connect the first time, so you may need to try again, and the call won't show an Indian caller ID, so tell them to expect an unfamiliar number.
Built by Indians, for the Diaspora
Credit from $5, rupee checkout with UPI on devices set to India time, and Hindi support coming. Sign up free and your first call to an Indian mobile is on us.
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