ETS TOEFL International Customer Service Number
+1 877-863-3546 won't connect from a foreign phone — but through VoixCall it does, because we place the call via the US network. Dial either number below from the VoixCall app or your browser. First call free.
🇺🇸
+1 609-771-7100ETS TOEFL's number for callers outside the US
+1 877-863-3546
Won't connect from a foreign SIM — but VoixCall routes it through the US, so it works from any country.
Other ETS TOEFL numbers
- International Toll Free (valid in 119 countries, per ETS)Availability may vary by local telecom provider 31-202-253-828
- IndiaAfter 8 PM IST use the general support numbers 1-800-123-9418
Calling ETS TOEFL from outside the US
ETS lists +1-609-771-7100 as TOEFL General Support and says customer service representatives are available 24/7. It also lists an International Toll Free number, 31-202-253-828, which it says is valid in 119 countries, though availability may vary by local telecom provider. Some countries have their own lines too, such as India 1-800-123-9418 (after 8 PM IST, ETS says to use the general numbers).
Common reasons people call from abroad:
- Registration or rescheduling problems
- Scores not showing, or score reports not reaching a university
- Payment or refund questions
Source: the numbers and hours on this page were copied from ETS TOEFL's official page, ets.org, checked on 2026-10-06. Organisations change numbers, so if a line doesn't work, check that page first.
Best time to call ETS TOEFL
The line is staffed 24/7, so call when it suits you. ETS can only give personal information to the test taker, so make the call yourself rather than asking a parent or agent to.
What to have ready before you call
- Your name and address (including country)
- Your date of birth
- Your email address
- Your test date
- Your registration number, if you have one
Why +1 877-863-3546 fails from a foreign phone
On a toll-free number, ETS TOEFL pays for the call instead of you. Carriers generally only route these calls from networks inside the area the number covers, here the US. A call from a foreign SIM, or from a home SIM roaming on a foreign network, has nobody to bill it to, so the network rejects it. You usually hear "your call cannot be completed as dialled", a fast busy tone or silence.
VoixCall places your call from inside the US network, so to ETS TOEFL it looks like a US caller and the toll-free line connects. You can call it from the VoixCall app or a browser in any country, or dial +1 609-771-7100 instead.
How to Dial ETS TOEFL from Abroad
First Call Free
Your first call is free. After that, top up from $5, pay as you go, no subscription.
Dial +1 609-771-7100
Enter the full international direct-dial number including the +1 prefix and press call. Connected in seconds.
How Much Does It Cost?
VoixCall charges by where you're calling, not where you are. Calls to numbers in the US cost 2.7¢/min. At the landline rate, a 30-minute call to ETS TOEFL, hold time included, comes to about $0.81.
Your first call is free. After that you pay from prepaid credit, with no subscription. Recording adds $0.003/min. Rates as of 2026-10-06; see current rates for the US.
Record the call and keep the reference number
A call to ETS TOEFL usually ends with a case or reference number and a promise about what happens next. After a long hold, in a second language, it's easy to miss a digit.
Switch on Record on the VoixCall dialer before you call ($0.003/min). If you've also turned on "Record and transcribe my calls" in Settings (web or the iPhone/Android app), about a minute after you hang up Call History shows a short summary, the reference numbers that were said (each with a Copy button), what each side agreed to do next, and the full transcript, for $0.02/min.
Recording is off by default. ETS TOEFL hears a short recording notice when the call connects, and only you can see your recordings and transcripts. Speech-to-text can mis-hear fast numbers, so check important digits against the recording. Recording laws differ by country. How call transcripts work →
Why Use VoixCall to Call ETS TOEFL?
Low Rates
Calls to numbers in the US from 2.7¢/min, billed from prepaid credit. No roaming charges on your phone bill.
App or Browser
Call from the VoixCall iPhone or Android app, or straight from any web browser. Same account and credits on every device.
No Subscription
Pay-as-you-go with no monthly fees. Buy credits when you need them, and they never expire. No contracts or commitments.
HD Quality
Crystal-clear HD voice powered by WebRTC technology. Navigate phone menus and speak to agents with perfect clarity.
Frequently Asked Questions
What's the right ETS TOEFL number to call from abroad?
Can I call +1 877-863-3546 from outside the US?
How much does it cost to call ETS TOEFL from abroad?
What are ETS TOEFL's support hours?
Can I record my call to ETS TOEFL?
Do I need to download an app to call ETS TOEFL?
Other Exams & Education Support Numbers
Ready to Call ETS TOEFL?
First call free. Call ETS TOEFL at +1 609-771-7100 from anywhere in the world, from your phone or your browser.