Avianca International Customer Service Number
Avianca lists a separate number for callers outside Colombia. VoixCall dials it from the app or your browser, no roaming, from 6.3¢/min. First call free.
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+57 1-401-3434Avianca's number for callers outside Colombia
+57 1-401-3434
For callers inside Colombia. From abroad, use the number above.
How to Dial Avianca from Abroad
First Call Free
Your first call is free. After that, top up from $5, pay as you go, no subscription.
Dial +57 1-401-3434
Enter the full international direct-dial number including the +57 prefix and press call. Connected in seconds.
How Much Does It Cost?
VoixCall charges by where you're calling, not where you are. Calls to numbers in Colombia cost 11.1¢/min to landlines and 6.3¢/min to mobiles. At the landline rate, a 30-minute call to Avianca, hold time included, comes to about $3.33.
Your first call is free. After that you pay from prepaid credit, with no subscription. Recording adds $0.003/min. Rates as of 2026-10-06; see current rates for Colombia.
Record the call and keep the reference number
A call to Avianca usually ends with a case or reference number and a promise about what happens next. After a long hold, in a second language, it's easy to miss a digit.
Switch on Record on the VoixCall dialer before you call ($0.003/min). If you've also turned on "Record and transcribe my calls" in Settings in the web app, about a minute after you hang up Call History shows a short summary, the reference numbers that were said (each with a Copy button), what each side agreed to do next, and the full transcript, for $0.02/min.
Recording is off by default. Avianca hears a short recording notice when the call connects, and only you can see your recordings and transcripts. Speech-to-text can mis-hear fast numbers, so check important digits against the recording. Recording laws differ by country. How call transcripts work →
Why Use VoixCall to Call Avianca?
Low Rates
Calls to numbers in Colombia from 6.3¢/min, billed from prepaid credit. No roaming charges on your phone bill.
App or Browser
Call from the VoixCall iPhone or Android app, or straight from any web browser. Same account and credits on every device.
No Subscription
Pay-as-you-go with no monthly fees. Buy credits when you need them, and they never expire. No contracts or commitments.
HD Quality
Crystal-clear HD voice powered by WebRTC technology. Navigate phone menus and speak to agents with perfect clarity.
Frequently Asked Questions
What's the right Avianca number to call from abroad?
Why won't +57 1-401-3434 work from outside Colombia?
How much does it cost to call Avianca from abroad?
What are Avianca's support hours?
Can I record my call to Avianca?
Do I need to download an app to call Avianca?
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Ready to Call Avianca?
First call free. Call Avianca at +57 1-401-3434 from anywhere in the world, from your phone or your browser.