Payoneer International Customer Service Number
+1 888-290-3990 won't connect from a foreign phone — but through VoixCall it does, because we place the call via the US network. Dial either number below from the VoixCall app or your browser. First call free.
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+1 646-658-3113Payoneer's number for callers outside the US and Canada
+1 888-290-3990
Won't connect from a foreign SIM — but VoixCall routes it through the US, so it works from any country.
Other Payoneer numbers
- Payoneer UK +44 20 4579 3884
- Payoneer Japan +81 3 4578 1755
- Payoneer Singapore +65 3174 6520
- Payoneer Australia +61 2 8311 6964
- Payoneer ChinaListed for customers located in China +86 400 841 6666
Calling Payoneer from outside the US and Canada
Payoneer's customer assistance and complaints page lists +1-888-290-3990 (toll-free) for customers in the United States or Canada and +1-646-658-3113 as its international number, plus separate numbers for customers located in the UK, Japan, Singapore, Australia and China. The same page also offers a web form at payoneer.custhelp.com. Marketplace sellers abroad, including Amazon sellers, often call about payouts that are held or delayed.
Common reasons people call from abroad:
- A marketplace payout that's held or delayed
- Account verification or documents requests
- A withdrawal to your local bank that hasn't arrived
- Card or account security problems
Source: the numbers and hours on this page were copied from Payoneer's official page, payoneer.com, checked on 2026-10-20. Organisations change numbers, so if a line doesn't work, check that page first.
What to have ready before you call
- The email address on your Payoneer account
- The payment or transaction ID, and the marketplace or client that sent it
- Any ticket number from an earlier contact
Why +1 888-290-3990 fails from a foreign phone
On a toll-free number, Payoneer pays for the call instead of you. Carriers generally only route these calls from networks inside the area the number covers, here the US and Canada. A call from a foreign SIM, or from a home SIM roaming on a foreign network, has nobody to bill it to, so the network rejects it. You usually hear "your call cannot be completed as dialled", a fast busy tone or silence.
VoixCall places your call from inside the US network, so to Payoneer it looks like a US caller and the toll-free line connects. You can call it from the VoixCall app or a browser in any country, or dial +1 646-658-3113 instead.
How to Dial Payoneer from Abroad
First Call Free
Your first call is free. After that, top up from $5, pay as you go, no subscription.
Dial +1 646-658-3113
Enter the full international direct-dial number including the +1 prefix and press call. Connected in seconds.
How Much Does It Cost?
VoixCall charges by where you're calling, not where you are. Calls to numbers in the US cost 2.7¢/min. At the landline rate, a 30-minute call to Payoneer, hold time included, comes to about $0.81.
Your first call is free. After that you pay from prepaid credit, with no subscription. Recording adds $0.003/min. Rates as of 2026-10-06; see current rates for the US.
Record the call and keep the reference number
A call to Payoneer usually ends with a case or reference number and a promise about what happens next. After a long hold, in a second language, it's easy to miss a digit.
Switch on Record on the VoixCall dialer before you call ($0.003/min). If you've also turned on "Record and transcribe my calls" in Settings (web or the iPhone/Android app), about a minute after you hang up Call History shows a short summary, the reference numbers that were said (each with a Copy button), what each side agreed to do next, and the full transcript, for $0.02/min.
Recording is off by default. Payoneer hears a short recording notice when the call connects, and only you can see your recordings and transcripts. Speech-to-text can mis-hear fast numbers, so check important digits against the recording. Recording laws differ by country. How call transcripts work →
Why Use VoixCall to Call Payoneer?
Low Rates
Calls to numbers in the US from 2.7¢/min, billed from prepaid credit. No roaming charges on your phone bill.
App or Browser
Call from the VoixCall iPhone or Android app, or straight from any web browser. Same account and credits on every device.
No Subscription
Pay-as-you-go with no monthly fees. Buy credits when you need them, and they never expire. No contracts or commitments.
HD Quality
Crystal-clear HD voice powered by WebRTC technology. Navigate phone menus and speak to agents with perfect clarity.
Frequently Asked Questions
What's the right Payoneer number to call from abroad?
Can I call +1 888-290-3990 from outside the US?
How much does it cost to call Payoneer from abroad?
What are Payoneer's support hours?
Can I record my call to Payoneer?
Do I need to download an app to call Payoneer?
Other Fintech & Payments Support Numbers
Ready to Call Payoneer?
First call free. Call Payoneer at +1 646-658-3113 from anywhere in the world, from your phone or your browser.