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Service Canada: Employment Insurance (EI) International Customer Service Number

+1 800-206-7218 is Service Canada: Employment Insurance (EI)'s domestic line — it won't connect from outside Canada and the US. Use the international number below. VoixCall dials it from the app or your browser, no roaming, from 2.7¢/min.

Calling from abroad? Use this Government, Tax & Immigration

🇨🇦

+1 877-486-1650

Service Canada: Employment Insurance (EI)'s number for callers outside Canada and the US

Officers Mon-Fri 8:30am-4:30pm; automated service 24/7 From 2.7¢/min via VoixCall
Call Service Canada: Employment Insurance (EI) now — first call free →
Inside Canada and the US only

+1 800-206-7218

⚠ Toll-free — won't connect from outside Canada and the US. Use the international line above.

Calling Service Canada: Employment Insurance (EI) from outside Canada and the US

Service Canada lists 1-800-206-7218 for callers within Canada and the United States, and 1-877-486-1650 for callers outside Canada and the United States (it notes call charges may apply). On the telephone information service, select "0" to reach an officer.

Common reasons people call from abroad:

  • Questions about an EI claim or payment
  • Changing direct deposit or contact details
  • Reaching an officer when online reporting doesn't fit your situation

Source: the numbers and hours on this page were copied from Service Canada: Employment Insurance (EI)'s official page, canada.ca, checked on 2026-10-06. Organisations change numbers, so if a line doesn't work, check that page first.

Best time to call Service Canada: Employment Insurance (EI)

Officers answer Monday to Friday, 8:30 am to 4:30 pm; the automated service runs 24/7. Service Canada aims to answer within 10 minutes, and for the week of September 21, 2026 it reported an average wait of 6 minutes.

What to have ready before you call

  • Your Social Insurance Number (SIN)
  • Your EI access code (sent to you by mail)
  • Dates and details of the claim or report you're calling about

Why +1 800-206-7218 fails from a foreign phone

On a toll-free number, Service Canada: Employment Insurance (EI) pays for the call instead of you. Carriers generally only route these calls from networks inside the area the number covers, here Canada and the US. A call from a foreign SIM, or from a home SIM roaming on a foreign network, has nobody to bill it to, so the network rejects it. You usually hear "your call cannot be completed as dialled", a fast busy tone or silence.

That's why Service Canada: Employment Insurance (EI) lists +1 877-486-1650 for callers outside Canada and the US. Dial that one with VoixCall.

More on calling toll-free numbers from abroad →

How to Dial Service Canada: Employment Insurance (EI) from Abroad

1

Get VoixCall

Install the iPhone app or Android app, or sign up in your browser at voixcall.com.

2

First Call Free

Your first call is free. After that, top up from $5, pay as you go, no subscription.

3

Dial +1 877-486-1650

Enter the full international direct-dial number including the +1 prefix and press call. Connected in seconds.

How Much Does It Cost?

VoixCall charges by where you're calling, not where you are. Calls to numbers in Canada cost 2.7¢/min. At the landline rate, a 30-minute call to Service Canada: Employment Insurance (EI), hold time included, comes to about $0.81.

Your first call is free. After that you pay from prepaid credit, with no subscription. Recording adds $0.003/min. Rates as of 2026-10-06; see current rates for Canada.

Record the call and keep the reference number

A call to Service Canada: Employment Insurance (EI) usually ends with a case or reference number and a promise about what happens next. After a long hold, in a second language, it's easy to miss a digit.

Switch on Record on the VoixCall dialer before you call ($0.003/min). If you've also turned on "Record and transcribe my calls" in Settings (web or the iPhone/Android app), about a minute after you hang up Call History shows a short summary, the reference numbers that were said (each with a Copy button), what each side agreed to do next, and the full transcript, for $0.02/min.

Recording is off by default. Service Canada: Employment Insurance (EI) hears a short recording notice when the call connects, and only you can see your recordings and transcripts. Speech-to-text can mis-hear fast numbers, so check important digits against the recording. Recording laws differ by country. How call transcripts work →

Why Use VoixCall to Call Service Canada: Employment Insurance (EI)?

Low Rates

Calls to numbers in Canada from 2.7¢/min, billed from prepaid credit. No roaming charges on your phone bill.

App or Browser

Call from the VoixCall iPhone or Android app, or straight from any web browser. Same account and credits on every device.

No Subscription

Pay-as-you-go with no monthly fees. Buy credits when you need them, and they never expire. No contracts or commitments.

HD Quality

Crystal-clear HD voice powered by WebRTC technology. Navigate phone menus and speak to agents with perfect clarity.

Frequently Asked Questions

What's the right Service Canada: Employment Insurance (EI) number to call from abroad?
Dial +1 877-486-1650 — that's Service Canada: Employment Insurance (EI)'s international/direct-dial line, which works from any country. The +1 800-206-7218 number is a domestic line and won't connect from outside Canada. Call +1 877-486-1650 from the VoixCall app or your browser, no roaming charges.
Why won't +1 800-206-7218 work from outside Canada?
Toll-free numbers (800/888 in the US and Canada, 1800 in India, 0800 in the UK, 13-XX in Australia) are designed for domestic use only. They don't route through international gateways, so dialing them from abroad gets a "number cannot be completed" message. Service Canada: Employment Insurance (EI) publishes a separate direct-dial international line — +1 877-486-1650 — for customers traveling or living abroad.
How much does it cost to call Service Canada: Employment Insurance (EI) from abroad?
VoixCall charges by the destination, not by where you are. Calls to numbers in Canada cost 2.7¢/min (rates as of 2026-10-06). At the landline rate, a 30-minute call to Service Canada: Employment Insurance (EI), hold time included, comes to about $0.81. Recording adds $0.003/min. You pay from prepaid credit, and your first call is free.
What are Service Canada: Employment Insurance (EI)'s support hours?
Service Canada: Employment Insurance (EI)'s customer support is available Officers Mon-Fri 8:30am-4:30pm; automated service 24/7. You can reach them at +1 877-486-1650.
Can I record my call to Service Canada: Employment Insurance (EI)?
Yes. Switch on Record on the VoixCall dialer before you call ($0.003/min). If you also turn on "Record and transcribe my calls" in Settings (web or the iPhone/Android app), about a minute after you hang up you get a short summary, the case and reference numbers that were said (with a copy button), a to-do list and the full transcript, for $0.02/min. It's off by default, Service Canada: Employment Insurance (EI) hears a recording notice when the call connects, and only you can see the recording.
Do I need to download an app to call Service Canada: Employment Insurance (EI)?
You don't have to. VoixCall works in any web browser at voixcall.com, and there are native VoixCall apps on the App Store and Google Play if you prefer calling from your phone. Either way you can dial +1 877-486-1650 with no SIM and no roaming.

Other Government, Tax & Immigration Support Numbers

🇺🇸 IRS

+1 800-829-1040

Mon-Fri 6am-11pm ET

🇺🇸 IRS EIN

+1 267-941-1099

Mon-Fri 6am-11pm ET

🇺🇸 USPTO Trademarks

+1 800-786-9199

Mon-Fri 9am-4pm ET

🇺🇸 Social Security Administration

+1 800-772-1213

Mon-Fri 7am-5pm ET (International Operations line)

🇺🇸 USCIS

+1 800-375-5283

Mon-Fri 8am-8pm ET

🇺🇸 US State Department (Citizens Abroad)

+1 888-407-4747

Hours not listed (emergency line)

🇺🇸 VA Benefits

+1 800-827-1000

Mon-Fri 8am-9pm ET

🇬🇧 HMRC Self Assessment

0300 200 3310

Mon-Fri 8am-6pm UK time

🇬🇧 HMRC Income Tax

0300 200 3300

Mon-Fri 8am-6pm UK time

🇬🇧 International Pension Centre (DWP)

+44 191 218 7777

Mon-Fri 8am-6pm UK time

🇬🇧 HM Passport Office

0300 222 0000

Mon-Fri 8am-8pm, weekends 9am-5:30pm UK time

🇨🇦 Canada Revenue Agency

+1 800-959-8281

Mon-Fri 8am-8pm ET

🇨🇦 Canada Pension Plan (Service Canada)

+1 800-277-9914

Mon-Fri 8:30am-4:30pm ET

🇦🇺 Australian Taxation Office

13 28 61

Mon-Fri 8am-5pm AEST

🇦🇺 Centrelink International Services

131 673

Mon-Fri 8am-5pm AEST

🇺🇸 US Customs and Border Protection (CBP)

+1 877-227-5511

Mon-Fri 8:30am-8pm ET

🇨🇦 ServiceOntario

+1 800-267-8097

Mon-Fri 8:30am-5pm ET, excluding holidays

🇨🇦 Service Canada: Social Insurance Number (SIN)

+1 866-274-6627

Outside-Canada line: Mon-Fri 8:30am-8:30pm Atlantic time

🇨🇦 Old Age Security (Service Canada)

+1 800-277-9914

Mon-Fri 8:30am-4:30pm (Eastern Time for callers abroad)

🇬🇧 HMRC VAT Helpline

+44 300 200 3700

Mon-Fri 8am-6pm UK time, closed bank holidays

🇬🇧 HMRC Child Benefit

+44 300 200 3100

Mon-Fri 8am-6pm UK time, closed bank holidays

🇬🇧 HMRC National Insurance

+44 300 200 3500

Mon-Fri 8am-6pm UK time, closed bank holidays

🇬🇧 UK Visas and Immigration (EU Settlement Scheme)

+44 20 3080 0010

Mon-Fri 8am-8pm, Sat-Sun 9:30am-4:30pm UK time

🇬🇧 DVLA Driving Licence Enquiries

+44 300 790 6801

Mon-Fri 8am-7pm, Sat 8am-2pm UK time

Ready to Call Service Canada: Employment Insurance (EI)?

First call free. Call Service Canada: Employment Insurance (EI) at +1 877-486-1650 from anywhere in the world, from your phone or your browser.