DHL Express Duty & Tax (US) Customer Service Number
Reach DHL Express Duty & Tax (US) from anywhere in the world via VoixCall. iPhone, Android or browser. First call free, no roaming, calls to the US from 2.7¢/min.
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+1 866-638-7668
Won't connect from a foreign SIM — but VoixCall routes it through the US, so it works from any country.
Calling DHL Express Duty & Tax (US) from outside the US
DHL's US Global Payment Portal lists Duty and Tax Support on 866.638.7668 (8AM to 5PM CST) and by email at Duty_disputes@dhl.com. The number is US toll-free and DHL doesn't list a separate one for callers abroad.
Common reasons people call from abroad:
- Duty or tax charged on a US import looks wrong
- Paying or disputing a duty invoice
- A shipment held until duties are paid
Source: the numbers and hours on this page were copied from DHL Express Duty & Tax (US)'s official page, ebilling.dhl.com, checked on 2026-10-06. Organisations change numbers, so if a line doesn't work, check that page first.
Best time to call DHL Express Duty & Tax (US)
-
Duty and Tax Support
Mon-Fri, 08:00–17:00 (America/Chicago time)
Your local times are worked out in your browser from your device's time zone. Public holidays aren't included.
What to have ready before you call
- The DHL waybill (tracking) number
- The duty/tax invoice and the amount charged
- The commercial invoice and declared value of the goods
- Proof of value (receipt or order confirmation) if you think the duty is wrong
Why +1 866-638-7668 fails from a foreign phone
On a toll-free number, DHL Express Duty & Tax (US) pays for the call instead of you. Carriers generally only route these calls from networks inside the area the number covers, here the US. A call from a foreign SIM, or from a home SIM roaming on a foreign network, has nobody to bill it to, so the network rejects it. You usually hear "your call cannot be completed as dialled", a fast busy tone or silence.
VoixCall places your call from inside the US network, so to DHL Express Duty & Tax (US) it looks like a US caller and the toll-free line connects. You can call it from the VoixCall app or a browser in any country.
How to Dial DHL Express Duty & Tax (US) from Abroad
First Call Free
Your first call is free. After that, top up from $5, pay as you go, no subscription.
Dial +1 866-638-7668
Enter the full international number including the +1 prefix and press call. Connected in seconds.
How Much Does It Cost?
VoixCall charges by where you're calling, not where you are. Calls to numbers in the US cost 2.7¢/min. At the landline rate, a 30-minute call to DHL Express Duty & Tax (US), hold time included, comes to about $0.81.
Your first call is free. After that you pay from prepaid credit, with no subscription. Recording adds $0.003/min. Rates as of 2026-10-06; see current rates for the US.
Record the call and keep the reference number
A call to DHL Express Duty & Tax (US) usually ends with a case or reference number and a promise about what happens next. After a long hold, in a second language, it's easy to miss a digit.
Switch on Record on the VoixCall dialer before you call ($0.003/min). If you've also turned on "Record and transcribe my calls" in Settings (web or the iPhone/Android app), about a minute after you hang up Call History shows a short summary, the reference numbers that were said (each with a Copy button), what each side agreed to do next, and the full transcript, for $0.02/min.
Recording is off by default. DHL Express Duty & Tax (US) hears a short recording notice when the call connects, and only you can see your recordings and transcripts. Speech-to-text can mis-hear fast numbers, so check important digits against the recording. Recording laws differ by country. How call transcripts work →
Why Use VoixCall to Call DHL Express Duty & Tax (US)?
Low Rates
Calls to numbers in the US from 2.7¢/min, billed from prepaid credit. No roaming charges on your phone bill.
App or Browser
Call from the VoixCall iPhone or Android app, or straight from any web browser. Same account and credits on every device.
No Subscription
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HD Quality
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Frequently Asked Questions
What's the right DHL Express Duty & Tax (US) number to call from abroad?
Can I call +1 866-638-7668 from outside the US?
How much does it cost to call DHL Express Duty & Tax (US) from abroad?
What are DHL Express Duty & Tax (US)'s support hours?
Can I record my call to DHL Express Duty & Tax (US)?
Do I need to download an app to call DHL Express Duty & Tax (US)?
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Ready to Call DHL Express Duty & Tax (US)?
First call free. Call DHL Express Duty & Tax (US) at +1 866-638-7668 from anywhere in the world, from your phone or your browser.