FedEx Customer Service Number
Reach FedEx from anywhere in the world via VoixCall. iPhone, Android or browser. First call free, no roaming, calls to the US from 2.7¢/min.
🇺🇸
+1 800-463-3339
Won't connect from a foreign SIM — but VoixCall routes it through the US, so it works from any country.
Other FedEx numbers
- U.S. billing inquiries +1 800-622-1147
- U.S. FedEx Air Freight (shipments over 150 lbs)Say "freight services" at the prompt +1 800-332-0807
- FedEx Logistics: U.S./Canada/Mexico border customer serviceFedEx Logistics contact centre: 8am-8pm ET +1 800-249-2953
Calling FedEx from outside the US
FedEx's US call-us page lists 1.800.GoFedEx (1-800-463-3339) for both its U.S. Customer Service and U.S. International Customer Service, and links to separate contact pages for other regions. It doesn't list a non-toll-free number for callers outside North America.
Common reasons people call from abroad:
- An inbound international parcel held in customs clearance
- Duty and tax invoices or billing disputes
- Delivery exceptions and address problems
- Cargo claims for lost or damaged shipments
Source: the numbers and hours on this page were copied from FedEx's official page, fedex.com, checked on 2026-10-06. Organisations change numbers, so if a line doesn't work, check that page first.
What to have ready before you call
- The tracking number (and the sender's details if you're the recipient)
- The commercial invoice or customs paperwork if the parcel is held in clearance
- Your FedEx account number, if you have one
- A pen, or recording switched on, for the case number the agent gives you
Why +1 800-463-3339 fails from a foreign phone
On a toll-free number, FedEx pays for the call instead of you. Carriers generally only route these calls from networks inside the area the number covers, here the US. A call from a foreign SIM, or from a home SIM roaming on a foreign network, has nobody to bill it to, so the network rejects it. You usually hear "your call cannot be completed as dialled", a fast busy tone or silence.
VoixCall places your call from inside the US network, so to FedEx it looks like a US caller and the toll-free line connects. You can call it from the VoixCall app or a browser in any country.
How to Dial FedEx from Abroad
First Call Free
Your first call is free. After that, top up from $5, pay as you go, no subscription.
Dial +1 800-463-3339
Enter the full international number including the +1 prefix and press call. Connected in seconds.
How Much Does It Cost?
VoixCall charges by where you're calling, not where you are. Calls to numbers in the US cost 2.7¢/min. At the landline rate, a 30-minute call to FedEx, hold time included, comes to about $0.81.
Your first call is free. After that you pay from prepaid credit, with no subscription. Recording adds $0.003/min. Rates as of 2026-10-06; see current rates for the US.
Record the call and keep the reference number
A call to FedEx usually ends with a case or reference number and a promise about what happens next. After a long hold, in a second language, it's easy to miss a digit.
Switch on Record on the VoixCall dialer before you call ($0.003/min). If you've also turned on "Record and transcribe my calls" in Settings (web or the iPhone/Android app), about a minute after you hang up Call History shows a short summary, the reference numbers that were said (each with a Copy button), what each side agreed to do next, and the full transcript, for $0.02/min.
Recording is off by default. FedEx hears a short recording notice when the call connects, and only you can see your recordings and transcripts. Speech-to-text can mis-hear fast numbers, so check important digits against the recording. Recording laws differ by country. How call transcripts work →
Why Use VoixCall to Call FedEx?
Low Rates
Calls to numbers in the US from 2.7¢/min, billed from prepaid credit. No roaming charges on your phone bill.
App or Browser
Call from the VoixCall iPhone or Android app, or straight from any web browser. Same account and credits on every device.
No Subscription
Pay-as-you-go with no monthly fees. Buy credits when you need them, and they never expire. No contracts or commitments.
HD Quality
Crystal-clear HD voice powered by WebRTC technology. Navigate phone menus and speak to agents with perfect clarity.
Frequently Asked Questions
What's the right FedEx number to call from abroad?
Can I call +1 800-463-3339 from outside the US?
How much does it cost to call FedEx from abroad?
What are FedEx's support hours?
Can I record my call to FedEx?
Do I need to download an app to call FedEx?
Other Couriers & Customs Support Numbers
Ready to Call FedEx?
First call free. Call FedEx at +1 800-463-3339 from anywhere in the world, from your phone or your browser.